Indonesia Project From Trade Show Discussions to Successful Commissioning

Project Overview

In November 2023, Jiangsu Saving Electronics Co., Ltd. established contact with an Indonesian customer at the Canton Fair. Through on-site product discussions and an exchange of requirements, the two parties explored the applications, purchase quantity, and delivery arrangements for single-phase fee-control energy meters. They ultimately agreed on an order for 1,455 units. Beginning with face-to-face discussions at the exhibition, this partnership demonstrated Saving Electronics’ ability to present its products professionally and coordinate business activities efficiently in overseas markets.

Once the project was confirmed, the Saving team proceeded with the order in line with the customer’s purchasing plan and delivery requirements. Both parties maintained timely communication on product confirmation, production scheduling, quality inspection, and shipment coordination, ensuring that order information was conveyed accurately at every stage. For an international project, delivery involves more than completing production. It also includes quantity checks, packaging preparation, shipping documentation, and coordination of transport milestones. With project delivery as its focus, Saving continued to track order progress and prepare for shipment by sea.

As requested by the customer, the products were shipped to Indonesia by sea. Saving coordinated dispatch and tracked transport information in line with the order schedule, ensuring that all 1,455 single-phase fee-control energy meters were delivered as planned. Throughout the international shipping process, information handovers, and arrival arrangements, both parties maintained consistent communication. This helped the products move smoothly from the factory to the customer and prepared the way for subsequent commissioning.

After the products arrived, the customer arranged on-site commissioning. The Saving team provided technical assistance with installation, wiring, operating status, and usage requirements, responding promptly to questions raised during commissioning. Following on-site commissioning, the products operated well and the work was completed smoothly. The customer gave positive feedback on the quality of the delivered products, their performance, and Saving’s responsiveness and coordination.

The value of the Indonesian project extended beyond fulfilling an order for 1,455 single-phase fee-control energy meters. It established a complete international project delivery process, from customer acquisition at a trade show and requirement confirmation to order execution, sea freight delivery, and on-site commissioning. Through reliable product supply, clear delivery coordination, and timely technical support, Saving Electronics helped the customer implement the project successfully. Its service earned positive customer feedback and provided repeatable project experience for further expansion into Southeast Asia’s electricity metering market.

Project Milestones

Key Takeaways

This project demonstrates Saving Electronics’ end-to-end delivery capabilities for overseas electricity metering projects: building trust at trade shows, confirming solutions through discussions of customer requirements, supporting delivery through order management, coordinating international sea freight, and helping customers put products into successful operation through commissioning support. The customer’s positive feedback reflects recognition of the product quality, delivery execution, and service coordination.