1. Introduction

2. Information We Collect

2.1 Information You Voluntarily Provide

• Basic contact information: full name, contact phone number, email address, company name, job position;
• Business information: company address, demand description, procurement intention, cooperation requirements, project information related to energy metering equipment;
• Other information: message content, feedback opinions, after-sales service demands you leave on the Website.

2.2 Automatically Collected Technical Data

• Network and device information: IP address, browser type and version, operating system, device model, network access mode (4G, LoRa, wired network, etc.);
• Access log data: access time, pages browsed, stay duration, source links, click tracks, page jump records;
• Cookie & Similar Technologies: The Website uses Cookies to remember your browsing preferences, reduce repeated operations and count website traffic. You can manage or disable Cookies through your browser settings, but disabling Cookies may affect partial functions of the Website.

2.3 Information Exclusions

3. Purpose of Using Collected Information

1. Provide business services: Reply to your product consultation, quotation demands, technical support, after-sales maintenance and cooperation negotiation; deliver product manuals, technical parameters, certification documents of RTU1218 wireless communication terminal, DTS1218/DTSU1218/DDSU1218 series energy meters and other products.
2. Website operation and optimization: Maintain the normal operation of the Website, troubleshoot technical faults, analyze user browsing habits, optimize page layout and product display content, and improve website access experience.
3. Customer communication and follow-up: Send product update notices, technical iteration prompts, industry solutions and legitimate business information related to energy metering management (you have the right to refuse to receive marketing information at any time).
4. Legal compliance and risk prevention: Abide by national laws, regulatory requirements and judicial procedures; investigate and prevent network fraud, illegal access, malicious attacks and other behaviors that endanger website and information security; protect the legitimate rights and interests of the Company and users.
5. Internal statistics: Conduct anonymous statistical analysis of website traffic, product attention and user demands for internal business planning and product R&D reference.

4. Information Storage, Retention and Security Protection

4.1 Information Storage & Retention Period

• All user information is stored on secure domestic servers. We adopt classified storage management for different types of data.
• Retention rules: We retain your personal information during the valid period of business communication and cooperation. After the business relationship ends or your demand is completed, we will continue to retain the data for a reasonable period in accordance with legal requirements for after-sales traceability and dispute handling. After the retention period expires, we will completely delete or anonymize your personal information.
• Anonymous usage data will be retained for a long time for website operation analysis after desensitization.

4.2 Security Protection Measures

1. Technical protection: Use data encryption transmission, server access permission control, firewall, intrusion detection and other technologies; encrypt sensitive contact information during transmission and storage.
2. Management control: Formulate internal data management specifications, restrict employee access to user information, and sign confidentiality agreements with all staff; prohibit internal personnel from illegally viewing, leaking or selling user information.
3. Risk reminder: Although we have taken full security measures, no network transmission system is absolutely secure. You shall properly keep your contact information and avoid disclosing it to untrusted third parties.

5. Information Sharing, Disclosure and Transfer

1. With your explicit consent: When you agree that we share your information with designated partners, agents or logistics/service providers to complete the business you requested.
2. Authorized service providers: We may provide necessary information to third-party service providers who provide server operation, website maintenance, email delivery and other supporting services for the Website. Such service providers are bound by strict confidentiality agreements and are prohibited from using your information for other purposes.
3. Legal mandatory requirements: When required by national judicial organs, administrative regulatory departments in accordance with legal procedures, we will disclose relevant information as required by law.
4. Company asset transfer: In case of merger, acquisition, asset transfer or bankruptcy liquidation of the Company, the user information involved may be transferred as part of the assets. The new bearer will continue to assume the privacy protection obligations stipulated in this policy.
5. Protection of legitimate rights and interests: To respond to network attacks, fraud behaviors, or protect the personal safety, property rights and legitimate interests of the Company, users and the public.

6. Your Rights to Personal Information

1. Right to access: You have the right to inquire about the personal information we have collected and stored about you.
2. Right to correction: If your information is incorrect or incomplete, you can contact us to modify and supplement it.
3. Right to deletion: You can request us to delete your personal information when the information is no longer needed for the original purpose, or you withdraw your consent. We will complete the processing within the time limit stipulated by law.
4. Right to withdraw consent: You can withdraw the authorization for us to use your information at any time. After withdrawal, we will stop using your information, but it will not affect the legitimate processing of information before the withdrawal.
5. Right to refuse marketing: If you do not want to receive our product promotion and marketing emails or calls, you can inform us to shield relevant messages.
6. Right to complaint: If you think we violate this Privacy Policy or infringe your privacy rights, you can contact us to file a complaint.

7. Third-Party Links

8. Protection of Minors

9. Policy Update

10. Contact Us

• Mobile Phone: +86-18061503972
• Email: yixingsaving99@gmail.com
• Company Name: Jiangsu Senwei Electronics Co., Ltd. (Jiangsu Saving Electronic Co., Ltd.)