/
Terms of Use
Terms of Use

1. Service Overview

  1. The Website is an official platform operated by Jiangsu Senwei Electronics Co., Ltd., which mainly displays the Company's enterprise profile, full-range products (RTU1218 wireless communication terminal, DTS/DTSU/DDSU/DTZY series smart energy meters, DIN-rail energy meters, fee-control smart meters, etc.), technical parameters, industry solutions, enterprise cases, industry guidelines and other content, and provides functions such as product consultation, business cooperation contact and technical support.
  2. We provide Website access, product display, online consultation, document download and other free services for global enterprise users, industrial and commercial users, distributors and engineering purchasers. We reserve the right to adjust, suspend or terminate part or all of the Website services according to business development, server maintenance, technical upgrade and other reasons without prior notice.

2. User Eligibility and User Obligations

2.1 User Qualification

  1. You confirm that you have full civil capacity to use this Website. If you are using the Website on behalf of an enterprise or organization, you represent and warrant that you have obtained the legitimate authorization of the corresponding organization and have the right to bind the organization to accept these Terms.
  2. This Website and the Company's products are mainly used for industrial power monitoring, energy metering, centralized meter reading, energy consumption management and other commercial scenarios. Users shall ensure that the purpose of using the Website and purchasing products complies with local laws and industry norms.

2.2 User Code of Conduct

When using the Website, you shall abide by the following obligations, and shall not engage in the following prohibited behaviors:
  1. Abide by all applicable national laws, regulations, network management regulations and international conventions, and shall not use the Website to engage in illegal, criminal, pornographic, violent, insulting, slanderous and other bad behaviors.
  2. Do not maliciously attack, invade, tamper with the Website server, interfere with the normal operation of the Website, carry out network scanning, brute force cracking, spam sending and other behaviors.
  3. Do not copy, reproduce, modify, spread, forge the Website content, product pictures, technical documents, parameter data, certification materials without our written permission.
  4. Do not use the Website to publish false information, false procurement demands, malicious comments, or slander, insult, threaten the Company, employees and other users.
  5. Do not use the Website for commercial promotion, advertising drainage, competitor intelligence collection and other behaviors unrelated to the legitimate use of the Website.
  6. When contacting us for consultation or cooperation, the information you submitted shall be true, accurate and complete, and shall not forge enterprise information, contact information and demand content.

3. Intellectual Property Rights Statement

  1. All contents of the Website, including but not limited to text, pictures, logos, trademarks, product models, technical articles, design drawings, software programs, document formats, as well as the overall layout and design of the Website, are protected by trademark law, copyright law, patent law and other intellectual property laws. The intellectual property rights belong exclusively to Jiangsu Senwei Electronics Co., Ltd.
  2. The trademarks "森维", "Senwei", "Saving" and product model numbers (RTU1218, DTS1218, DTSU1218, DDSU1218, DTZY1218GJ, etc.) displayed on the Website are registered trademarks or proprietary logos of the Company. No unit or individual may use, copy, imitate or register the above trademarks and logos without our written authorization.
  3. Users can browse, view and download product manuals and technical documents for personal reference and internal use when using the Website. Without our written consent, no one shall reprint, disseminate, sell, rent, modify or use the above contents for commercial purposes.
  4. If you need to quote, reprint or use the Website content for commercial cooperation, you must obtain our written authorization in advance and mark the source clearly in accordance with the authorization scope.

4. Product and Service Description & Disclaimer

  1. The product parameters, specifications, performance indicators, standards (IEC62052-11, IEC62053 series, GB/T17215 series, DLMS, Modbus, DL/T 645 protocol, etc.), application scenarios displayed on the Website are compiled based on the latest official data of the Company, for reference only. The final product physical object, delivery standard and technical service shall be subject to the formal sales contract and technical agreement signed by both parties.
  2. We strive to ensure the authenticity and accuracy of the Website content, but do not guarantee that the content is completely free of typographical errors, data errors or information delay caused by technical updates. If you find content errors, please contact us in a timely manner for correction.
  3. The Company's products include wireless communication terminals, various electronic energy meters, smart meters, etc., which are professional power metering equipment. Users shall select, install, use and maintain the products in accordance with product manuals, national power industry specifications and professional technical guidance. Any equipment failure, loss or safety accident caused by improper selection, non-standard installation or unauthorized modification by the user shall be borne by the user.
  4. We provide after-sales service, technical support and warranty services for sold products in accordance with the sales contract and national industry regulations. The after-sales scope does not include failures and damages caused by man-made damage, force majeure, improper use, unauthorized disassembly and transformation.

5. Website Service Disclaimer

  1. We will try our best to maintain the 24-hour stable operation of the Website, but we do not guarantee that the Website will not be interrupted, delayed or faulty due to server failure, network failure, communication line failure, system maintenance, technical upgrade, hacker attack, virus intrusion and other uncontrollable factors. We will try our best to repair the fault in a timely manner, and shall not be liable for any loss caused by the temporary interruption of the Website service within the scope permitted by law.
  2. The Website provides third-party link access for the convenience of users. The linked third-party websites are not operated or controlled by us. We do not assume any responsibility for the content, service quality, security and privacy protection of third-party websites. Users access third-party links at their own risk.
  3. We are not liable for any direct or indirect losses (including but not limited to economic losses, business losses, data losses) caused by users' use of the Website beyond the permitted scope, violation of these Terms or improper operation.

6. User Information and Privacy Protection

Your use of the Website shall also comply with the Privacy Policy of this Website. The Privacy Policy is an integral part of these Terms. Your agreement to these Terms means that you also accept all clauses of the Privacy Policy. We will protect your personal information and business information in accordance with the Privacy Policy and applicable laws.

7. Account and Message Rules (If Applicable)

If the Website opens account registration, message leaving and other functions:
  1. When registering an account, you shall submit true information and bear the management responsibility for the account, including keeping the account password confidential. All behaviors conducted through your account shall be deemed as your personal behaviors.
  2. You shall not lend, rent, sell or transfer the account to others. Once finding account theft, you shall notify us to freeze the account in a timely manner.
  3. The message content you leave on the Website shall be civilized and compliant. We have the right to delete illegal, inappropriate and invalid messages, and reserve the right to restrict or ban the account of users who violate the rules.

8. Force Majeure

Under force majeure events (including but not limited to natural disasters, wars, riots, government policy adjustments, epidemic control, network backbone failures and other objective factors beyond our reasonable control) that lead to the failure to perform these Terms or provide Website services normally, we will not assume corresponding liability, but we will actively take measures to reduce the impact on users.

9. Revision of Terms

We have the right to revise, update these Terms according to business development, service adjustment and legal changes. The revised Terms will be published on the Website and take effect automatically after publication. Your continued use of the Website after the revision of the Terms means that you accept the updated Terms. Please check these Terms regularly.

10. Applicable Law and Dispute Resolution

  1. These Terms and the use of this Website shall be governed by the laws of the People's Republic of China (excluding Hong Kong, Macao and Taiwan regions).
  2. If any dispute arises between you and the Company due to the use of the Website, both parties shall first resolve it through friendly negotiation. If the negotiation fails, either party may file a lawsuit with the people's court where the Company is located.

11. Supplementary Clauses

If any clause of these Terms is deemed invalid or unenforceable due to violation of laws and regulations, the validity of the remaining clauses will not be affected.

12. Contact Information

For questions about these Terms, product consultation, technical support and business cooperation, please contact:
  • Mobile Phone: +86-18061503972
  • Email: yixingsaving99@gmail.com
  • Company: Jiangsu Senwei Electronics Co., Ltd. (Jiangsu Saving Electronic Co., Ltd.)